Open Linux Forums
Like Ubuntu forums, except with beer.
Moderator
Joined: Oct 04 2017
Posts: 1216

This is odd. In Debian testing when I click on the print settings the mouse arrow shows a spin then goes still and nothing opens at all. Can't see jobs in que or anything. Print jobs actually stopped going and I wound up going to terminal to force the jobs to print. Went over to the stable in Debian and I can open the print settings. Any ideas on what would be happening on that and how to get it working again? Can see the print settings in the systems settings etc but doesn't do anything.

Administrator
avatar
Joined: Jan 06 2018
Posts: 1718

Open the menu editor in both and compare the command being used. Change the one that doesn't work with the one that does.

Moderator
Joined: Oct 04 2017
Posts: 1216

Not finding anything anywhere on that.

Administrator
avatar
Joined: Jan 06 2018
Posts: 1718

Right click menu > Select Menu editor > find printer settings entry > compare command to the one in the other OS.

Moderator
Joined: Oct 04 2017
Posts: 1216

Running Xfce, don't see Menu listed.

Moderator
Joined: Oct 04 2017
Posts: 1216

I compared properties of the one in testing and in stable. Everything seems to be the same in them. But just not launching for some reason even when you click on execute it don't do anything. I can print. And when scanner not acting up will scan. Just that you can't open the print settings. So, when jobs are stuck, you can't get into it and tell to either delete or clear or anything. Yesterday I found the terminal command to force it to print out. All six were stuck in que and rebooting the printer didn't work. Sucked.

Administrator
avatar
Joined: Jan 06 2018
Posts: 1718

That's why it's called testing...

Administrator
avatar
Joined: Oct 04 2017
Posts: 396

Georgiaboy wrote:

I compared properties of the one in testing and in stable.

Copy the command into a terminal in testing, see what happens.

Moderator
Joined: Oct 04 2017
Posts: 1216

Got this in user terminal:

titlickmcgee@Titlick:~$ system-config-printer

** (system-config-printer.py:4772): WARNING **: Couldn't register with accessibility bus: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Traceback (most recent call last):
  File "/usr/share/system-config-printer/system-config-printer.py", line 84, in <module>
    import jobviewer
  File "/usr/share/system-config-printer/jobviewer.py", line 57, in <module>
    gi.require_version('GnomeKeyring', '1.0')
  File "/usr/lib/python3/dist-packages/gi/__init__.py", line 130, in require_version
    raise ValueError('Namespace %s not available' % namespace)
ValueError: Namespace GnomeKeyring not available
titlickmcgee@Titlick:~$

This I got from Root terminal:

root@Titlick:/home/titlickmcgee# system-config-printer
Traceback (most recent call last):
  File "/usr/share/system-config-printer/system-config-printer.py", line 84, in <module>
    import jobviewer
  File "/usr/share/system-config-printer/jobviewer.py", line 57, in <module>
    gi.require_version('GnomeKeyring', '1.0')
  File "/usr/lib/python3/dist-packages/gi/__init__.py", line 130, in require_version
    raise ValueError('Namespace %s not available' % namespace)
ValueError: Namespace GnomeKeyring not available
root@Titlick:/home/titlickmcgee#
Administrator
avatar
Joined: Oct 04 2017
Posts: 396

What's the output of the following command in both installations:

id